Questions?

Try out Visiodocs

Learn using Visiodocs by simply trying it out, and read about the details in the User Guide, which can be launched from the Visiodocs application. Further information we have compiled into the list below.

You don’t need to be a computer wiz to be in control of your document collection. Visiodocs is for everyone! All you need to do is:

1. Hit Login in the top menu of visiodocs.com.

2. Log in with your Google or Facebook account (or sign up with your email).

3. Add your first documents and feel the overview.

See the Quick Guide in the beginning of the User Guide to learn about the Visiodocs layout, and for more information about the primary features.

Login options

You can log into Visiodocs with your existing Google or Facebook account (federated login). This is recommended by many as a both convenient and safe method, where you do not have to handle a separate password specifically for Visiodocs. When using a federated login, you are shortly redirected to Google or Facebook to get authenticated, before returning to Visiodocs. You can also choose to log in to Visiodocs using email and password. To do this, you initially need to sign up to Visiodocs, providing name, email and a unique, safe password. Regardless of which login method you use, you can choose the option ‘Keep me logged in’. When used, your browser stores the authentication information needed to log in for next time you visit Docavea. Use only ‘Keep me logged in’ when you are the only user of the computer account or device.Note that each of the login methods create a separate account in Visiodocs. To avoid confusion, Visiodocs displays in the login page the login method last used. Once logged in, you do have the option to change login method in the user account dialog.

Shortcut on home screen and desktop

Visiodocs is a ‘SaaS’ application (Software as a Service), that offer you the same application and the same features, whether you use it on the desktop, tablet or smart phone. There is nothing that needs installing, as you are always running the latest release from visiodocs.com in you web browser.

You start Visiodocs directly by browsing to app.visiodocs.com. In your browser you can then choose to bookmark the web address for future convenience.

In most browsers you can also create a Visiodocs shortcut directly in your device’s home screen or desktop, so that you can open Visiodocs the same way you open classic installed apps. This browser option is typically called ‘Add to Home Screen’ or ‘Create shortcut’. When opening Visiodocs from such a shortcut, the browser’s address bar will typically be hidden to provide more room for the web content.

Supported devices

Visiodocs is a cloud-based software, meaning that you get the same application and the same features whether you access Visiodocs on the desktop, tablet or smart phone. To make this possible, the web browser you use need to support moderne standards.

Visiodocs supports newest versions of these operating systems:

Windows

MacOS

iOS

iPadOS

Android

Chrome OS

Visiodocs supports newest versions of these web browsers:

Chrome

Firefox

Safari

Edge (Chromium edition)

Supported file types

Internally Visiodocs operates with PDF files, but most office and image formats are also supported, and will be automatically converted to PDF (Apple iWork is not supported). The list of supported formats match the growing list of files supported by LibreOffice.

You can also convert most files yourself, as Windows, macOS etc. has build-in PDF printer drivers. Simply open you existing document and print it to a PDF file. This also allows you to adjust the layout, e.g. when you convert spreadsheets or CAD into PDF pages. The PDF printer driver is also a convenient way of converting web pages into PDF.

Encrypted Files

PDF files can be encrypted in 2 ways:

A. Files that need a password to be opened. When you

add a password protected file to Visiodocs you will be asked for the password the first time you click on the thumbnail. If you enter the correct password it will be stored in the database and you will not be asked again.

B. Files that are protected against modification by a

write password. These files can be read just like any other files so you will not be asked for a password and you do not know that the file is actually encrypted. These file are fairly common on the Internet, because a lot of companies will protect marketing material and manuals against

modification.

The only place where encryption poses a problem in

Visiodocs is when you want to bundle a number of documents. Visiodocs cannot use encrypted data to generate the new bundled file.

Therefor Visiodocs warns you if you upload encrypted

files that the cannot be used for bundling. If you need to use the files for bundling the encryption must first be removed.

Case (A) is fairly simple: if you have the password

you can remove the encryption in Acrobat Professional or by using an online tool like iLovePDF. If you don’t have the password you cannot use the file.

Case (B) is more complex: it will often be very

difficult to get the password from the organization that originally protected the file. If you don’t have the password Acrobat and similar programs will not remove the encryption. iLovePDF will however in many case remove the

encryption.

In Adobe Acrobat you can check if a file is encrypted

by going into Files / Properties… and select the Security tab and click on Show Details. You will get a dialog like this:

If the properties in the read box are both Yes, you

need a password to read the file, if it is No and Yes (like above) the file is protected against modification, but you won’t be asked for a password.

Adobe Acrobat Professional can be used to remove encryption,

if you have the passwords.

Payment information

Visiodocs Premium comes as a monthly or yearly subscription. You subscribe and unsubscribe directly from within Visiodocs (user menu) by opening a separate payment window provided by the online reseller Paddle.com. Paddle.com does not pass any payment transaction information to Visiodocs, only information about the selected type of subscription.

Your Premium subscription will begin when you save your payment information with Paddle.com. Paid Subscriptions automatically renew until cancelled.

Paddle.com accepts payments by Mastercard, Visa, Paypal and several other methods.

For further details and support see Paddle Knowledge Base and Paddle Buyer Terms and Conditions.

Restore a project or account

Visiodocs automatically creates a backup of all the individual projects and the user account changes once a day. You can restore any of these objects separately by going to the restore page (also available in the user account dialog). Note that you may be asked to login first. Try to enter this URL if the Visiodocs app will not load.

Scrollbar in dialogs on MacOS

If you are using a non-Apple mouse like a Logitech mouse, unnecessary scrollbars might be shown in places like dialogs. You can remove the scrollbars by going into System Preferences / General and setting “Show scroll bars” to “When scrolling”.

Adding PDF comments containing comments

When you add a PDF document containing comments, these comments are shown i Visiodocs as pop-ups the same way they are show in Acrobat. Note, that in order to read embedded comments, the Visiodocs annotatations tools must be switched off.